Information about our Organisation and Web site

Modern information and communication technologies play a fundamental role in the activities of an organisation like Quality Matters. We are based in UK.

Our principal activities are:

  • Quality / Aerospace/ Automotive/ Environmental / Information Security Consultancy
  • Quality Training
  • Internal Auditor Training
  • Bespoke Training
  • Business advice/ consultancy
  • System Auditing

Our privacy policy covers Quality Matters and its Web site

Chris Eden is Quality Matters Ltd Data Protection Officer

Providing Visitors with Anonymous Access

You can access our Web site home page and browse our site without disclosing your personal data. Our Website does not enable our visitors to communicate with other visitors or to post information accessible by others.

Our Web site does not include links to third party Web service providers.


Cookies are small encrypted text files, used by web developers to help users perform certain functions on their websites. Cookies are not viruses nor compiled pieces of code so they cannot be executed / self-executed. They also cannot make copies of themselves and spread to other networks.

Quality Matters uses cookies for the purpose of:

  • Recording visitor activity on our website for SEO/marketing purposes.
  • Saving individual users’ browsing preferences while visiting our website (eg larger font)

However, we do not automatically log personal data nor link automatically logged personal datafrom our cookies about specific individuals.

Further information regarding cookies can be found at

Data Collection and Purpose Specification

We collect the personal data that you may volunteer while using our services. These include, Name, Job Title, Company Name, Company Address, Town, County, Postcode, Telephone Number, Fax Number and Email Address. We may collect and use personal data for both your customer enquiry and the Research and Development of our services.

We do not collect information about our visitors from other sources, such as public records or bodies, or private organisations.

If we wish to use your personal data for new purposes, we offer you the means to consent to those new purposes:

  • By sending an email to
  • By sending postal mail to Quality Matters Limited, P O Box 5479, Maldon, Essex. CM9 8GG
  • By calling telephone number 01621 857841

Children’s Privacy

We do not knowingly collect personal data from children.

Confidentiality / Security

We do not give our website visitors the option of using a secure transmission to send their personal data.

We have implemented security policies, rules and technical measures to protect the personal data that we have under our control from:

  • Unauthorised access,
  • Improper use or disclosure,
  • Unauthorised modification,
  • Unlawful destruction or accidental loss.

Our employees and data processors who access and process personal data, are obliged to respect visitors’ confidentiality.

We ensure your personal data will not be disclosed unless required to do so by law or other regulation.

Access to the personal data we may hold about you

You can ask us whether we are keeping personal data about you. You can also request a copy of this personal data that we hold on record by:

  • Sending an email to
  • Sending postal mail to Quality Matters Limited, P O Box 5479, Maldon, Essex. CM9 8GG
  • Calling telephone number 01621 857841

We will provide you with a readable copy of the personal data which we keep about you, within a week. We may before require proof of your identity before providing you with said information. This information can be provided without any charge.

We allow you to challenge the data that we hold about you and, where appropriate, you may have the data:

  • Erased
  • Rectified
  • Amended
  • Completed

We reserve the right to refuse to provide a copy of a visitor’s personal data. However we will give reasons for our refusal.

Privacy Compliance

Our privacy policy is in compliance with GDPR and UK Data Protection Act 2018, as well as the Information Commissioner, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF UK

Privacy Support

If you have an enquiry or concern about our privacy policy, please contact:

Name/designation :Chris Eden, Data Protection Officer
Company Name :Quality Matters Limited
Address :P O Box 5479, Maldon, Essex. CM9 8GG
Phone Number :01621 857841
Email Address
Website URL :