Each year we report that the past twelve months have been very busy, but this year has been the busiest yet.

Normally we are winding down in December but this year we have a fully booked month up to 21 December. We still have some clients asking for a visit in December, but this year we cannot oblige, January looks busy as well.

The transition periods for ISO 9001 and 14001 expired in September 2018 and we still received calls at the start of September from new clients that had not prepared for the transition and were in danger of having their certification cancelled, “could we help?”; it was a challenge but we managed to save a number of certifications.

There were also those organisations calling after 15th September to say that their certification had been withdrawn and what could we do to get them back. Some were dismayed to learn that it would be treated as a new application and all the process of Stage 1, Stage 2 and certification would apply, naturally there would be a gap in certificates.

It was the same for the Aerospace Standards which only had a two-year transition period ending on 14 September 2018. Fortunately, we do not know of any organisation failing to meet the transition deadline.

The GDPR and Data Protection Act were issued on 14th May 2018 and all organisations had to comply with the content. It was clear that some organisations insisted that Business to Business email should be covered under GDPR, this resulted in a flurry of emails asking us to give consent to contact us in the future; this was not the intention of GDPR, however things have settled down now.

The Occupational Health & Safety Standard ISO 45001:2018 was published and will replace OHSAS 18001. This is not a transition, as this is a new standard but all users of OHSAS18001 must migrate to the new standard within 3 years of publication.

This will be our final blog for 2018. Our offices will be closed from midday on Friday 21 December and will reopen on 2nd January 2019. Our email will be monitored but may take longer for us to respond during this period.

We wish our Clients and readers of our blog a very Merry Christmas and a Happy and prosperous New Year.

The official blog for independent Management Training
Consultancy, Quality Matters Limited.

This has been a very busy year for us with many clients transitioning to the revised Standards ISO 9001:2015 and ISO 14001:2015.  The transition work has meant that a rethink was required for both Standards.  These are now risk based and new documented information (previously quality and environmental manuals) were needed to make the transition easy for clients.

Clients not yet transitioned must do so before September 2018  or they will automatically be deregistered.  UKAS have stated that there will be no exemptions to this rule and no extensions will be granted.  The transition by your Certification Body must have been completed by the drop dead date and of course any non-conformities must be cleared and accepted by the CB.   The Certification Body will expect to see that the revised Standard(s) have been in use for some time before transition as clearly; they can only assess what you have been doing and not what you intend to do. 

In addition, the revised Aerospace, Space and Defence Standards AS9100, AS9110 and AS9120  have been published recently with a transition period expiring on 14 September 2018; this is a tight timescale and we will work with our clients to ensure a timely transition is made.

This will be our final blog for 2016. Our offices will be closed from midday on Tuesday 22 December and will reopen on 3rd January 2017. Our email will be monitored but may take longer for us to respond during this period.

We wish our Clients and readers of our blog a very Merry Christmas and a Happy and prosperous New Year.

2016 year end and onwards to 2017

The official blog for independent Management Training
Consultancy, Quality Matters Limited.

We, at Quality Matters,  wish all our Clients  and blog readers a happy Christmas and a prosperous New Year.

I think it fair to say that 2011 has been a challenging year;  the economic upturn hasn’t quite made it; the currency markets, particularly the Euro have been trying and inflation has been felt throughout the UK. 

Never the less we have achieved 100% success again for all our clients who were assessed against various Standards and those already certificated and reassessed have retained their certifications.

  • ISO9001 Quality Management
  • ISO14001 Environmental Management
  • AS9100 Aerospace Quality Management
  • ISO27001 Information  Security Management
  • OHSAS 18001 Health and Safety Management
  • ISO20000 IT  Service Management
  • ISO22000 Food Safety Management
  • ATEX  Explosive Atmosphere Safety Standard
  • BBA British Board of Agreement  for building products

We conducted a number of internal audits on behalf of our Clients, where those Clients  chose not to carry out their own internal audits. We also held two public Internal Quality/Environmental Auditing courses and all those attending are now certificated auditors.

2012 will, I am sure, be rewarding in all sorts of ways; our existing Clients can rely on us to provide the very best support, and they know help is an email or phone call away, where required.

We look forward to finalising the quotations recently issued and getting those new Clients established into the chosen Standards, and of course maintain our 100% pass rate at the first attempt.

Since we started in 1991 we have seen many changes in both the Standards and the way the UK has fared;  some good, some not so good but as we move towards a new year we are confident that the trust and reputation we have developed over then years will be maintained and enhanced.

Our very best wishes for 2012

The official blog for independent Management Training
Consultancy, Quality Matters Limited.

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The official blog for independent Management Training
Consultancy, Quality Matters Limited.

We, at Quality Matters Limited, wish our readers a very happy and prosperous New Year.

For those seeking methods to secure a successful future we are pleased to give an outline of the most common standards in use today:

ISO9001:2008 The most recognisable standard. This is a Quality Management Standard and addresses best practice for all processes within a business, be it small, medium or large. This is often an entry point to many tenders. Without 9001 you may not get past the starting gate;

ISO14001:2004 The Environmental Management Standard. This standard is used to show that you are protecting the environment, as well as saving money, by using practices that ensure your aspects (anything that interacts with the environment) are as kind to the planet as possible. You should be able to demonstrate that you take care not to pollute and use energy as efficiently as possible. This is often the second entry point to tenders and contracts that specify environmental protection as a requirement;

ISO27001:2005 The Information Security Management Standard. This standard is fast becoming the standard that companies are seeking. Those holding data or information that requires protection can show that the systems in place can ensure data is confidential, integrity is protected and available to authorised users;

BSOHSAS 18001:2007 The Occupational Health and Safety Standard. This standard will provide the evidence that Health and Safety procedures are established and operated to ensure staff are protected from potential accidents and are fully engaged in this process.

There are other standards that apply to specific areas:

  • Food Safety (ISO22000)
  • IT Service Management (ISO20000)
  • BRC (British Retail Consortium Standard)
  • BBA ( British Board of Agreement Product Standard)

It is important that these standards are tested on a regular basis for continued suitability and conformance. This requires Internal Audit to be carried out.

Quality Matters is able to provide Professional Internal Auditor Training at an acceptable cost to allow your staff to carry out this function. See our Website for our next course venue and date.

These standards will prove that you are ahead of the competition and are following Industry best practice.

The official blog for independent Management Training
Consultancy, Quality Matters Limited.