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Why should you use an external consultant?

21st January 2019

Most companies holding certifications to ISO9001, 1SO14001,  ISO27001 or AS9100  have done so for many years and although the standards call for ‘Continual Improvement’ this is often product or service based and  reflects normal organic growth. While there is nothing intrinsically wrong with this approach, Directors are not always taking advantage of the latest techniques and processes.

Many companies certified over five or six years have seen their  systems manuals and processes grow “like Topsy” ;  some of these will have been expanded as a result of auditors’ comments and some by customers’ complaints or observations, but not all will add any value to the company’s operation.

It is often difficult for internal auditors to “see the wood for the trees”;  an external consultant  can  have a look with fresh eyes at what you are doing; get a real heads-up on the latest techniques and ways to reduce the administrative burden of Systems Management.

Professional consultants have verifiable qualifications and accreditations plus Professional Indemnity Insurance and considerable and varied experience.  It is worth asking for evidence of these qualifications.  Also, any consultant worth his/her salt will be able to furnish you with a list of satisfied clients with whom you can obtain references.

Any good consultant is worth his/or her weight in gold; not only can a gap audit or review actually save money, it can result in greater efficiency. Remember an experienced consultant will have been done it before and will be able to use that experience to help you., cherry picking the best practices and techniques while retaining strict confidentiality will add real value to your business.

One of the main advantages of an external consultant is that you only pay for the work done; no holidays, sick pay, paternity/maternity pay, etc. 

And the best bit is that a good consultant will guarantee the work carried out.

Our expertise gained since 1991 gives us a wealth of experience and satisfied clients.

The official blog for independent Management Training
Consultancy, Quality Matters Limited.

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