Quality Management Articles - Quality Matters Blog: Quality is not an Option, it is Essential

Any organisation is unlikely to last long if quality is not built into the product or service supplied. Most purchasers will be looking for that little extra when making a buying decision; this could be a superior after sales service, fast delivery or better value but in every case quality is assumed, if this base quality level is not in place then the purchaser will look elsewhere.

With this mind many organisations will choose ISO9001 as their preferred method of demonstrable quality. ISO9001 is a third party assessed system and so it is an independent body that is certifying the quality management system of the organisation; this says much more than any self certifying system can.

There are over a million organisations certificated to ISO9001 and there are many more in the pipeline.